How Can We Help? Central Kentucky Customer Support & Locations

Our Customer Contact Center assists thousands of our valued customers every month. Our local team is available to answer questions during business hours.

Days: Monday – Friday
Hours: 8:00am – 5:00pm
Phone: (859) 236-2926
Toll-Free: 1 (866) 888-0220

Contact Form

Important: Do not submit personal information like a social security number, customer username, or password. If you have questions or concerns regarding your account, please call the number above.

Locations

Your Lifetime Bank makes it easy to see us when you need us with 12 convenient branches across the Bluegrass with ATMs and Teller on Demand. View

Teller on Demand

This service is the perfect blend of technology with a human touch.You can speak to a teller through video technology on an ATM-like system. View

Lost or Stolen Card

Have you lost your debit card or had it stolen? Do not panic. We are here to help. We have a local and toll-free number to address your concerns. View

Fraudulent Charges

Fraudulent charges on your debit card can be both frightening and frustrating. As a valued customer, we can assist you via phone numbers and an FAQ. View

Telebanc

Telebanc is our 24-hour telephone service that helps you receive your account information or make a transfer. It’s fast, easy and convenient. Call: (859) 238-0601 or (888) 484-7139